OVUN Support
We're here to help
Have a question or need assistance? Submit a request below or email us directly.
How do I create an account?
You can sign up using Email, Google, or Apple login inside the OVUN app. Simply tap "Sign Up" on the login screen.
How do I manage my subscription?
Subscriptions are processed securely through Stripe. After subscribing, you can access your billing portal from your email receipt or contact support for assistance.
Games or analysis aren't showing. What do I do?
First, ensure your subscription is active via the Account page. Try refreshing the app. If games still don't appear, your subscription may not be linked to your device — use "Restore Purchase" in the Subscribe page or contact support with your Device ID.
I didn't receive predictions. What do I do?
Make sure you are logged in and your subscription is active. If the issue continues, please submit a support request with your device details.
How do I reset my password?
From the login screen, tap "Forgot Password" to receive reset instructions via email.
Is my data secure?
Yes, we take data security seriously. All data is encrypted and stored securely. We never share your personal information with third parties. See our Privacy Policy for more details.
For technical issues, please include the following information in your request:
- Device model (e.g., iPhone 15, Samsung Galaxy S24)
- Operating system version (e.g., iOS 17.2, Android 14)
- App version (found in Settings)
- Detailed description of the issue
- Screenshots if applicable
Company
O Logic LLC
OVUN - AI Basketball Analytics
Contact
Email: ologicllc@gmail.com
Website: ovunai.com
© 2026 O Logic LLC. All Rights Reserved.